Why Windows 10 is crashing on Lenovo laptops

Microsoft has acknowledged that changes introduced in recent Windows 10 2004 updates cause crashes on Lenovo ThinkPad laptops and has offered a workaround.

After users installed the July’s Windows 10 2004 KB4568831 update, Lenovo ThinkPad users found that their laptops would crash with “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED” (in the Stop error message screen) and “0xc0000005 Access Denied” errors.  

Soon after, Lenovo warned that ThinkPad models from 2019 and 2020 with Virtualization enabled in the “Enhanced Windows Biometric Security” setting, could encounter crashes and other bugs.

These crashes could occur when the following activity was performed:

  • Blue Screen of Death (BSoD) when booting
  • Blue Screen of Death (BSoD) when starting Lenovo Vantage
  • Blue Screen of Death (BSoD) when running Windows Defender Scan
  • Can’t login by Face with Windows Hello
  • Errors in Device Manager related to Intel Management Engine
  • Errors in Device Manager related to IR Camera

Read More and Options to Fix these issues if your a ThinkPad User

Source: Bleeping Computers